At STI, we are committed to the success of our customers and have invested in resources, services and programs that will help them achieve their goals.  Listed below are many of the benefits and advantages that we offer and a brief description to help you understand why you should partner with STI.

E-commerce

Shop on STI Online 24 hours a day, 7 days a week. Get accurate pricing & product availability at any STI branch. Organize your shopping practices with customized shopping lists and search for items you need by description or part number. Direct your order to be picked up by you or delivered by STI to an address you enter. Use our Project Calculator to develop price quotes for your customers and save them as an Excel spreadsheet. Create material quotes, pay your bill online, view your account history, and print out invoice copies. STI Online saves you time and money.

Shopping Lists

Create customized shopping lists for your company when you use STI OnLine shopping. Separate your lists into product categories such as lighting, irrigation, and water gardens or simply create a single master shopping list of the products you frequently purchase from STI. Designed to save you time, STI’s Shopping Lists make your materials pricing and purchasing process fast and accurate.

 

Ready-to-go-Orders

Don’t waste valuable time waiting at the counter.  Call ahead, shop online, or fax us your order and we’ll have it ready to go when you need it at the STI location you choose.

Delivery

Benefit from STI’s same day complimentary local delivery for orders received prior to 1:00pm. Call in or order through STI OnLine and we’ll get your products delivered quickly and reliably.

Dedicated parts ordering Call Center

800-232-8676 – STI’s Customer Service Professionals are ready to assist all customers in finding the correct parts, checking availability, pricing and shipping times to ensure your equipment is up and running quickly.  They can assist with complete account reviews, check backorders, look up past orders, and research help for finding the correct parts so you get it right, right when you need it.

Job Leads

STI tracks commercial projects across our 4-state region and provides our customers with information that is beneficial to your project search efforts. Contact your STI Territory Sales Manager to receive the latest available project lead information.

Design Services

Using the latest CAD design software, our Certified Irrigation Designers provide superior commercial irrigation design service for initial project designs, material takeoffs, and for project “as-builts”. Fast, efficient, and accurate design support saves you time and helps improve your prospects for winning projects.

Certified Contractor Program

STI’s Certified Contractor Program is designed to help professional contractors develop their technical and business skills for optimum project results, customer satisfaction, and business profitability. STI Territory Sales Managers will assist you with your efforts to achieve this desired professional status.

Project Calculator

STI OnLine account holders can use this easy, valuable project pricing spreadsheet to develop a profitable selling price for the systems you install for your customers. Includes materials, labor, miscellaneous costs, taxes, and profit. You can save all your project calculator spreadsheets in Excel.

 

Field Consultation

Our experienced Territory Sales Managers are available to provide you with on-site consulting advice on design, sales, installation, troubleshooting, and service for your irrigation, lighting, water feature, drainage, and fountain projects.

 

 

STI University

STI offers professional continuing education training on design, installation, troubleshooting & service, and business management to contractors in the residential/commercial irrigation, lighting, water garden, drainage, and floating fountain businesses. We also offer seminars on golf course maintenance and irrigation equipment service & troubleshooting, pump station preventative maintenance, and more!

Toll Free Service Hot-Line - 888-232-8676

STI offers an exclusive service “hotline” to help technicians with questions on maintenance, service and performance of their respective equipment to help maximize productivity and uptime.

Mobile Service

STI has the largest dedicated mobile service fleet in the industry for golf course maintenance and irrigation products. Central dispatchers and state-of-the-art scheduling and tracking assure that our factory trained technicians arrive when and where you need them.

Flownet Pump Service

Thirteen full-time, professional and factory trained service technicians in the Carolinas, Tennessee and Virginia to meet all of your pump station service needs. Custom designs, installations, start-ups, evaluations, retrofits, welding and fabrication are all available through Flowtronex FlowNet.

Toro National Support Network

NSN provides our golf irrigation customers with expert technical support for their Toro computer hardware/software 24/7. Licensed irrigation specialists can perform remote diagnostic checks and help with installation, training, system optimization, upgrades, and everything in between. You’ll be talking to a staff that understands what you’re trying to accomplish with your irrigation system and can offer immediate response and advice.

Master Parts Viewer

Customer access to immediate parts breakdown for all Toro equipment.  All you need is model number and serial number to quickly access your Toro equipment diagrams and parts numbers.

Performance Parts Catalog

Toro’s most popular parts at the most competitive prices all in one easy to use manual.  STI offers these parts prices year-round.

Maintenance Value Performance (MVP) Kits

Maintenance made easy – Convenient kits to perform required maintenance on Toro equipment and savings over individually priced items.

ASAP Delivery

Need it next-day? With ASAP you save an average (depending on weight) of $20 on next-day AM delivery! Simply request Toro ASAP when ordering from your STI sales associate. 

Parts Promotional Programs

Exceptional seasonal programs to highlight certain products required for equipment maintenance. Check with your dedicated parts professional or your local salesman for current promotions.

 

Strategic Locations

STI has 21 convenient locations across our four-state region.